Our policy is valid for a period of 30 calendar days from the date of the purchase. If the period of 30 days has lapsed since the purchase, we can't, unfortunately, offer you an exchange.

Exchange requirements

The following criteria must be met to qualify for an exchange:

• Product is defective
• Product must be in original packaging
• Product must be unused

In order to ensure the above criteria has been met, all returns will be inspected. If the product does not meet the listed criteria, we reserve the right not to issue an exchange. Perishable goods are completely exempt from being returned.

Shipping items

In order to do a return, you must include your order number in the email to us at: info@shrink-ology.com

Shipping items

Returns can be mailed to: SHRINK-ology 4212 San Felipe St Suite 131, Houston TX 77027. You will be responsible for paying for the shipping costs with regard to the items that you wish to exchange. We will not refund the shipping costs.

You must take care to ensure that the goods are properly packaged so that they will not be damaged while in transit. If the product is found damaged or used beyond what it takes for us to reasonably inspect it, then we may reject an exchange.

Contacting us

If you would like to contact us to understand more about this Disclaimer or wish to contact us concerning any matter relating to it, you may send an email to info@shrink-ology.com.

This document was last updated on 14 November, 2023.